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OUR POLICIES

At Heidi's Nail Lab, we go out of our way to make sure our valued clients have the best experience possible, from the minute they enter our doors to the moment they leave our incomparable Nail Salon near me.

Please take a moment to review our policies to ensure you understand our operations procedures. If you have any questions, just get in touch and we’ll be happy to help.

Please be mindful of our staff's schedules by canceling or rescheduling appointments at least one day in advance. Update your appointments through our website: https://www.heidisnaillab.com/account/my-bookings. Your feedback is essential in helping us improve our services and ensuring your satisfaction.

Kindly note that all sales for services and gift certificates are final.

We recommend arriving at least 10 minutes before your appointment for smooth check-in and parking. Late arrivals may result in reduced appointment time or a "no-show" status.

Unfortunately, we cannot be held responsible for lost, damaged, or stolen personal items.

We also ask that you limit phone calls during your visit out of respect for other clients.

Please be aware that we reserve the right to refuse service, and prices are subject to change without notice.

 

Thank you for your cooperation and understanding, Heidi's Nail

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